Shipping policy

We ship within 3 to 7 business days using USPS or UPS. Please monitor your shipping confirmation and tracking updates to stay informed about your delivery timing. Carrier-provided delivery estimates are not guaranteed and may be inaccurate, especially during peak seasons.

Once a package leaves our facility, USPS or UPS assumes full responsibility for delivery. The tracking information shown on their websites is the same information available to us. If you experience delivery issues, please contact the carrier directly with your tracking number to begin a missing-mail inquiry or claim.

If the carrier confirms a loss or is unable to locate your package after completing their investigation, contact us with the claim confirmation and we will review replacement options.